Add the right information
Provide current details about your products, services and common customer questions.
Support customer conversations with a chatbot configured around your business information.
Prepare an answer using the information you provide. Your team can step into the conversation when needed.
From the first question to a team-led conversion.
Chatbot replies → Tags → Your team
Illustrative journeys. Replies and routing depend on your setup. Your team or connected system confirms the final outcome.
A practical view of how your team can use the platform.
Provide current details about your products, services and common customer questions.
Set reply preferences and test questions your customers are likely to ask.
Use the shared conversation workspace when a customer needs attention from a person.
Add the business information you want the assistant to use, and keep it current as your offering changes.
Use query-based automatic tagging to organise customer interests alongside your chatbot and team workflows.
Bring your team into the same conversation workspace for customer questions that need human attention.
Check the answers and test your setup against real business questions. Chatbot replies can be incorrect; accurate source information matters.
We’ll review your WhatsApp account, data sources, team and messaging workflow in a demo. Plan limits, messaging usage and any custom setup are discussed separately.
Still deciding? We’re here to help.
Talk to the teamConfigure the assistant with the business information and knowledge you want it to use. Keep that information current and review the answers before relying on them.
Query-based automatic tagging helps record a customer’s interest. Configure the workflow and labels around the needs of your business.
Tell us what is missing. We can discuss a custom feature or integration, including feasibility, scope and pricing.
See the right workflow for your team.