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TECH MINTRA CHATBOT

Tech Mintra Chatbot. Built around your business.

Support customer conversations with a chatbot configured around your business information.

Your business informationQuery-based tagsHuman replies
Answers start with your informationExample setup
YOUR BUSINESS KNOWLEDGE
Products & servicesHours & policiesCommon questions
chatbotUses your configured information
EXAMPLE CUSTOMER QUESTION“Which course is right for a beginner?”
Course informationFAQs

Prepare an answer using the information you provide. Your team can step into the conversation when needed.

Review your knowledge and test answers before using the assistant with customers.
DON’T LET A GOOD ENQUIRY GO COLD

A useful reply.
A clear next step.

From the first question to a team-led conversion.

EXAMPLE CONVERSATION · CURRENT STAGE
1 / 4
A WhatsApp conversationCourse enquiry · Website to WhatsApp
Example
Customer

I work during the day. Do you have a weekend course?

The first question needs a helpful answer.

Example replies using your business knowledge.
Keep the next step clear.

Chatbot replies → Tags → Your team

See it in a demo

Illustrative journeys. Replies and routing depend on your setup. Your team or connected system confirms the final outcome.

YOUR BUSINESS KNOWLEDGE, PUT TO WORK

Help customers get past the first question.

A practical view of how your team can use the platform.

01

Add the right information

Provide current details about your products, services and common customer questions.

02

Configure and review answers

Set reply preferences and test questions your customers are likely to ask.

03

Keep the team involved

Use the shared conversation workspace when a customer needs attention from a person.

THE TOOLS BEHIND THE WORKFLOW

Useful details.
Clear reasons to use them.

01

Start with your knowledge

Add the business information you want the assistant to use, and keep it current as your offering changes.

02

Turn enquiries into useful context

Use query-based automatic tagging to organise customer interests alongside your chatbot and team workflows.

03

Keep people in the picture

Bring your team into the same conversation workspace for customer questions that need human attention.

04

Review before you rely on it

Check the answers and test your setup against real business questions. Chatbot replies can be incorrect; accurate source information matters.

Start with the setup your team actually needs.

We’ll review your WhatsApp account, data sources, team and messaging workflow in a demo. Plan limits, messaging usage and any custom setup are discussed separately.

Plan your setup
A LITTLE MORE CLARITY

Good questions.
Clear answers.

Still deciding? We’re here to help.

Talk to the team
Where does the chatbot get its answers?+

Configure the assistant with the business information and knowledge you want it to use. Keep that information current and review the answers before relying on them.

Can enquiries be tagged automatically?+

Query-based automatic tagging helps record a customer’s interest. Configure the workflow and labels around the needs of your business.

Can you add a feature for our process?+

Tell us what is missing. We can discuss a custom feature or integration, including feasibility, scope and pricing.

LET’S TALK ABOUT YOUR BUSINESS

Make WhatsApp work
for your business.

See the right workflow for your team.