Privacy at Tech Mintra.

Operator and privacy questions

TECH MINTRA is operated by Supinder Singh as a sole proprietorship. For privacy questions or requests, email support@techmintra.com.

To request removal of account, workspace or integration information, follow our Data Deletion Instructions.

Information you provide

When you create a workspace, we receive account and business details such as your name, email and workspace name. When you contact support, we receive the information you send. Do not send passwords, access tokens, full payment-card details or unnecessary sensitive information in a support enquiry.

Business workspace information

The platform processes the contacts, conversations, messages, templates, tags, campaign activity, team assignments and integration information used in your workspace. Your business is responsible for the appropriate permissions to collect customer information, process it and send messages.

Chatbot workflows may process relevant conversation content and configured business knowledge. Review what information you provide and which connected functions you enable.

How information is used

• Creating and operating accounts, workspaces and messaging workflows.
• Providing configured chatbot replies, tagging, assignment and campaign functions.
• Handling subscription, payment, invoice, usage-credit and support records.
• Investigating delivery problems, misuse, operational issues and account security.
• Meeting applicable record-keeping or legal requirements.

Connected services and payment processing

Depending on the functions you use, relevant information is processed by providers such as Meta’s WhatsApp Cloud API, payment providers, hosting infrastructure and automated-reply service providers. Those providers operate under their own applicable terms and privacy practices.

Payment details needed to complete an online payment are handled by the payment provider’s checkout. Tech Mintra uses available transaction references, amounts and status information for billing and support. Do not send card security codes or one-time passwords to Tech Mintra support.

Cookies, browser storage and access

The application uses session cookies for authentication and may use browser storage and service-worker caching to support operation. Disabling these can affect login and application behaviour. Keep account details accurate, protect your device and allow workspace access only to authorised people.

Retention and privacy requests

Information is retained as needed for the service, support, billing, operational investigation and applicable record-keeping requirements. Retention varies with the information and purpose; deleting an account does not necessarily remove records that must be retained.

Contact support to ask about access, correction, deletion or retention of your information. Identify the account or workspace involved. We may need to verify that you are authorised to make a request before taking action.

Changes and related policies

We may update this policy as the service changes. Check the update date on this page. The Terms & Conditions and Acceptable Use Policy also explain responsibilities for account use and customer communication.