Terms & conditions.

1. Using Tech Mintra

Tech Mintra is the trade name of Supinder Singh. These terms apply to the Tech Mintra website, software platform and related digital services.

By accessing or using the website, platform or services, you agree to these terms. If you do not agree, do not use the service. Questions can be sent to support@techmintra.com.

2. Software and service scope

Tech Mintra provides business software for WhatsApp conversations, contacts, campaigns, chatbot-assisted replies, automatic tags, lead assignment and related configured workflows. The selected plan, published limits and any separate written scope define what is included in your purchase.

Custom integrations, onboarding and development are included only where expressly agreed. Roadmap or coming-soon features are not included as delivered features merely because they appear on the website. See About Tech Mintra for the business and service description.

3. Account and customer responsibilities

Provide accurate information, keep credentials secure and restrict access to authorised team members. You are responsible for the customer information, permissions and business content used in your workspace.

Use the platform for lawful purposes and follow the Acceptable Use Policy. Do not misuse the service, attempt unauthorised access or harm the platform or other users.

4. Pricing, payments and usage credits

Review the service, billing cycle, currency, amount and applicable limits before purchase. Public Pricing shows platform subscriptions. Messaging, chatbot or other metered usage and optional custom work may be charged separately as shown in Billing or your written quote.

Your order or invoice should identify the service and amount charged. For a new purchase, confirm the available payment option with support before paying.

Usage credits are for applicable platform services. They are not a bank deposit, an investment or a service for transferring money between people. Questions about top-ups, debits and unused credits are reviewed under the applicable service terms and Refund Policy.

5. Subscription renewals and cancellation

Your selected plan and Billing settings show the subscription period and any recurring arrangement. Where recurring billing is enabled, check the upcoming amount and collection details and stop future renewal before the next collection is processed if you do not wish to continue.

Changing renewal settings does not automatically refund a completed payment. The Cancellation & Refund Policy explains eligible duplicate payments, undelivered services and verified service defects, the 7-day reporting window for service issues, and the response and refund processing timelines.

6. Delivery and third-party dependencies

Tech Mintra delivers digital services through your account after payment confirmation and provisioning, as explained in the Service Delivery Policy. No physical goods are shipped.

WhatsApp features depend on Meta’s policies, eligibility, connection and template approvals. Other connected services have their own terms and availability. Tech Mintra does not guarantee third-party approval, uninterrupted delivery, a particular chatbot answer or commercial conversion results.

Chatbot-assisted output and tags can contain errors. Use accurate source information and appropriate human review for important decisions.

7. Intellectual property and privacy

Tech Mintra branding, software, design and materials belong to Tech Mintra or their respective licensors. Unauthorised copying, resale or redistribution is prohibited. Third-party trademarks belong to their owners.

Our Privacy Policy explains the information processed for accounts, customer workflows, support and billing.

8. Service changes and termination

We may update, modify, suspend or discontinue services, and may restrict access for violations of these terms, unlawful use or risk to the platform or its users. If you have a concern about an already purchased service or access, contact support with the purchase details so it can be reviewed under the applicable plan and refund terms.

9. Liability and changes to these terms

To the extent permitted by applicable law, Tech Mintra is not liable for indirect, incidental, special or consequential loss arising from use of or inability to use the service. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.

These terms may be updated from time to time. The published version and its update date are available on this page. Continued use after changes means you accept the revised terms.