Bring in the enquiry
Start with WhatsApp conversations, imported contacts or a configured connection from ads, forms and tools.
TECH MINTRA WHATSAPP
WhatsApp campaigns, replies and leads. Together.
A WhatsApp Cloud API workspace that brings your team, contacts and campaigns together.
CampaignsShared inboxChatbot & lead rules
AdsWebsiteWhatsAppImports
Know the customerContact details and labels
→Help with the questionBusiness knowledge and team replies
→Give it an ownerYour distribution rules
EXAMPLE CONTACTAarav · Course enquiry
Source Website formTeam Admissions
FROM FIRST ENQUIRY TO FOLLOW-UP
Give the conversation a place to go.
A practical view of how your team can use the platform.
Keep the useful details
Use contact records, labels and conversation history so the next reply starts with context.
Choose the next action
Send a relevant campaign, use chatbot for common questions or let your team handle the follow-up.
THE TOOLS BEHIND THE WORKFLOWUseful details.
Useful details.
Clear reasons to use them.
01
Your rules connect the team
Distribute leads according to your configured rules and keep customer context close to the people handling them.
02
Relevant campaigns at scale
Choose an approved template, map personalisation variables and use your contact organisation to reach the right audience.
03
Business knowledge, put to work
Configure your chatbot with your business information and review its setup before putting it into customer workflows.
04
A platform that connects
Integrate supported contact and broadcast workflows through APIs and webhooks.
Start with the setup your team actually needs.
We’ll review your WhatsApp account, data sources, team and messaging workflow in a demo. Plan limits, messaging usage and any custom setup are discussed separately.
A LITTLE MORE CLARITYGood questions.
Good questions.
Clear answers.
Still deciding? We’re here to help.
Talk to the teamWhere can our leads come from?+
WhatsApp conversations and CSV imports are entry paths. Ads, website forms, CRM and other systems can feed supported workflows through a configured connection. We’ll help assess the source and field mapping.
Can we use the platform with our existing team?+
Yes. Add the people who handle customer enquiries and configure your assignment rules. User, contact and account limits depend on your plan.
Are Instagram and Facebook replies available?+
They are planned features. The current marketing preview is marked Coming soon; those messaging channels are not available in the platform yet.
LET’S TALK ABOUT YOUR BUSINESSMake WhatsApp work
Make WhatsApp work
for your business.
See the right workflow for your team.