Course & admission enquiries
Answer questions about courses, timings and the admission process from a shared team inbox.
INCOMING QUESTION
“Hi! When does the next weekend batch start?”
Course enquiryFROM ENQUIRY TO ENROLMENT
Turn course enquiries into organised admissions conversations.
Bring course enquiries, counselling conversations and student updates into one WhatsApp workspace. Give your admissions team the context to guide every next step.
Tech Mintra WhatsApp for Education & Coaching
WHATSAPP FOR YOUR INDUSTRYEducation & Coaching
A PRACTICAL CUSTOMER WORKFLOW
01Understand the interest
02Connect the right counsellor
03Keep the next step clear
Course pages, ad campaigns and WhatsApp messages can all start an admission enquiry.
CONNECTED BY TECH MINTRAFROM DISCOVERY TO YOUR TEAMAn enquiry comes in.
An enquiry comes in.
Your team gets the context.
A campaign, your website or a WhatsApp message can start the conversation. Keep the customer’s interest visible as your team takes the next step.
Ad enquiriesWebsite formsWhatsApp
See how sources connect EXAMPLE / EDUCATIONLead context
Hi! When does the next weekend batch start?
- Enquiry
- Course enquiry
- Team
- Counselling team
- Next step
- Connect the right counsellor
YOUR EVERYDAY CUSTOMER QUESTIONSWhat your team can do
What your team can do
with Tech Mintra.
A shared workspace for the questions, handovers and updates your team handles every day.
Counsellor handovers
Organise interests with labels and assign conversations to the right member of your team.
KEEP THE OWNER CLEAR
Counselling team
Contact details + conversation historyBatch & class updates
Share relevant schedules, class reminders and announcements using approved templates.
PREPARE A RELEVANT UPDATE
Education updates
Audience → Approved template → Delivery statusKnowledge-assisted replies
Configure your assistant around the course information and FAQs your institute provides.
YOUR INFORMATION, READY TO USE
Business detailsFAQs
Configure the assistant around your business.A CLEAR FOLLOW-UP PROCESSFrom the first question
From the first question
to the next action.
Keep the enquiry, the relevant information and the person responsible for the next step connected.
Let’s map your workflow- 01
Understand the interest
Ask about the course, exam or batch the learner is looking for.
- 02
Connect the right counsellor
Keep the enquiry and its context with the appropriate team member.
- 03
Keep the next step clear
Share relevant details and opted-in updates as the conversation moves forward.
A LITTLE MORE CLARITYGood questions.
Good questions.
Clear answers.
Still deciding? We’re here to help.
Talk to the teamCan our counselling team share one inbox?+
Yes. Your team can work from one workspace, with conversation assignment and contact labels. Team size depends on your plan.
Can we send class and batch updates?+
You can prepare relevant updates using approved templates. Your audience’s permission, Meta requirements and messaging charges apply.
What do we need to get started?+
Choose a plan and create a workspace. You need an eligible WhatsApp Business setup and the required Cloud API connection. Our team can discuss your existing number and onboarding requirements.
Are messaging charges included in the subscription?+
Your platform subscription and messaging usage are separate. Review current plan limits, wallet charges and billing details before sending.
MORE WAYS TO CONNECT
All solutions Explore other industries.
LET’S TALK ABOUT YOUR BUSINESSMake WhatsApp work
Make WhatsApp work
for your business.
See the right workflow for your team.