Appointment enquiries
Help visitors ask about consultation hours and request appointment information.
INCOMING QUESTION
“Hello, could I ask about consultation timings?”
Appointment enquiryA BETTER FRONT-DESK EXPERIENCE
Keep appointment enquiries with your front-desk team.
Give your reception team one place to handle appointment enquiries, answer administrative questions and share useful visit information on WhatsApp.
Tech Mintra WhatsApp for Healthcare
WHATSAPP FOR YOUR INDUSTRYHealthcare
A PRACTICAL CUSTOMER WORKFLOW
01Welcome the enquiry
02Let your team confirm
03Share useful visit details
Help reception staff keep administrative questions and visit information together.
CONNECTED BY TECH MINTRAFROM DISCOVERY TO YOUR TEAMAn enquiry comes in.
An enquiry comes in.
Your team gets the context.
A campaign, your website or a WhatsApp message can start the conversation. Keep the customer’s interest visible as your team takes the next step.
Ad enquiriesWebsite formsWhatsApp
See how sources connect EXAMPLE / HEALTHCARELead context
Hello, could I ask about consultation timings?
- Enquiry
- Appointment enquiry
- Team
- Reception team
- Next step
- Let your team confirm
YOUR EVERYDAY CUSTOMER QUESTIONSWhat your team can do
What your team can do
with Tech Mintra.
A shared workspace for the questions, handovers and updates your team handles every day.
Reception coordination
Assign conversations to your front-desk team and keep administrative context together.
KEEP THE OWNER CLEAR
Reception team
Contact details + conversation historyVisit information
Share approved reminders, location details and preparation information provided by your team.
PREPARE A RELEVANT UPDATE
Healthcare updates
Audience → Approved template → Delivery statusAdministrative FAQs
Configure approved business information such as opening hours, facilities and contact details.
YOUR INFORMATION, READY TO USE
Business detailsFAQs
Configure the assistant around your business.A CLEAR FOLLOW-UP PROCESSFrom the first question
From the first question
to the next action.
Keep the enquiry, the relevant information and the person responsible for the next step connected.
Let’s map your workflow- 01
Welcome the enquiry
Help the visitor explain what administrative assistance they need.
- 02
Let your team confirm
Your reception team confirms availability and appointment arrangements.
- 03
Share useful visit details
Send relevant, consent-based reminders or directions using approved templates.
A LITTLE MORE CLARITYGood questions.
Good questions.
Clear answers.
Still deciding? We’re here to help.
Talk to the teamDoes this replace our appointment system?+
Tech Mintra supports communication around enquiries and visits. Appointment availability is confirmed by your team; connecting an existing system needs a separate integration assessment.
Can the chatbot provide medical advice?+
Position the assistant around approved administrative information. Clinical questions should be handled by qualified staff through your appropriate care process.
What do we need to get started?+
Choose a plan and create a workspace. You need an eligible WhatsApp Business setup and the required Cloud API connection. Our team can discuss your existing number and onboarding requirements.
Are messaging charges included in the subscription?+
Your platform subscription and messaging usage are separate. Review current plan limits, wallet charges and billing details before sending.
MORE WAYS TO CONNECT
All solutions Explore other industries.
LET’S TALK ABOUT YOUR BUSINESSMake WhatsApp work
Make WhatsApp work
for your business.
See the right workflow for your team.